Customer Service

CUSTOMER SERVICE


We attach the utmost importance to patient safety. 

The best way for us to achieve this is to ensure that our customers' technical systems are in perfect condition at all times and that minor problems do not turn into major problems. We are therefore constantly investing in education, training and equipment of our service staff.

Our employees are all certified and undergo continuous further training, both online and offline.


Our services are:

Installation and maintenance of dialysis machines.

Installation and maintenance of stationary and mobile water treatment systems incl. ring mains for water supply to system.

Application advice on hemodialysis and acute dialysis for medical professionals.

Training of medical staff in dialysis centers.


We offer maintenance contracts as well as troubleshooting.

Please contact us.


Vladimir Pyagay

Head of Technical Service

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